Terms and Conditions

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using Rezable ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Rezable is a restaurant reservation platform that allows users to book tables at participating restaurants. The service includes:

  • Online table reservation system
  • Restaurant discovery and information
  • User account management
  • Payment processing for reservations
  • Email notifications and confirmations

3. User Accounts and Responsibilities

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account

3.2 Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Create multiple accounts to circumvent restrictions
  • Use automated systems to access the Service without permission

4. Reservations and Bookings

4.1 Reservation Process

When making a reservation through Rezable:

  • You must provide accurate contact information
  • Reservations are subject to restaurant availability
  • Restaurants may have their own cancellation policies
  • We act as an intermediary between you and the restaurant

4.2 Cancellation and No-Show Policy

Cancellation policies vary by restaurant. Generally:

  • You may cancel reservations through your account or by contacting the restaurant
  • Late cancellations or no-shows may result in charges
  • Restaurants reserve the right to refuse service

5. Payment Terms

Payment processing is handled securely through our payment partners. You agree to:

  • Provide accurate payment information
  • Pay all applicable fees and charges
  • Accept responsibility for all charges under your account
  • Understand that refunds are subject to restaurant policies

6. Privacy and Data Protection (GDPR Compliance)

We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR). Our data practices include:

  • Lawful Basis: We process your data based on legitimate interest, contract performance, and consent
  • Data Minimization: We collect only necessary data for service provision
  • Purpose Limitation: Data is used only for stated purposes
  • Data Accuracy: We maintain accurate and up-to-date information
  • Storage Limitation: Data is retained only as long as necessary
  • Security: Appropriate technical and organizational measures protect your data

6.1 Your Rights Under GDPR

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Rights Related to Automated Decision Making: Human review of automated decisions

To exercise these rights, contact us at [email protected].

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Rezable and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Rezable shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

9. Indemnification

You agree to defend, indemnify, and hold harmless Rezable and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Rezable operates, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: [Your Company Address]
Phone: [Your Phone Number]